Last updated: June 14, 2020
Real Estate Wise (“us”, “we”, or “our”) operates the Real Estate Wise website (the “Service”).
The Houston Realtors Information Service, Inc. (“HRIS” or “our”, “us” or “we”), a Texas corporation, operates HAR.com whereon real estate information and related services are available to a visitor or a member (for both “you” or “your”).
1. What Information We Collect
a.) Information You Submit To Us. We do not collect any personally identifiable information from you unless you register under a HAR.com account or with a member agent or entity. If you sign up for any HAR.com account or register with a member agent or entity, we collect the information you submit to us such as your email address, your first name, and last name, telephone numbers, photo and username/password (“your information”) so that we or our member agents and entities can provide you service. Use by and disclosure of your information to a member real estate agent or entity is with your consent, is entirely optional, and is a service available if you desire to receive information related to real estate. We do not collect “sensitive” or “special categories of personal data” information as defined under European data protection laws. If a credit card number is submitted by you, then it and some of your information are processed by third-party credit card processing companies solely for payment. They are not permitted to use the credit card or your information for any purpose other than to fulfill the specific purchase transaction. We do not store or save your credit card number.
b.) IP Address. We may collect your IP (Internet Protocol) address to administer our site. When a web browser or email application requests a web page or email from another device on the Internet, it automatically gives that device the address where it should send the information. This is called the computer’s “IP address”. This “address” does not contain any personally identifiable information.
e.) Usage Logs. When on HAR.com, your device communicates a variety of information to computer servers, including the existence of cookies, your Internet Protocol address, and information about your browser program. We also create a record of the information you are requesting, such as the page or subject areas you are visiting.
f.) Location Data. HAR.com can provide you with helpful information based on where you are. If you tell HAR.com where you are (e.g., by allowing your device to send HAR.com your location), HAR.com may use that information to provide you with location-based information and advertising. Your general location information may be shared with third-parties. If you wish to deactivate this feature, you can disable location services on your device.
h.) Members Only. To gain access to the members-only resources, the Houston Association of Realtors, Inc. (HAR) members are given a login and password. We do not collect any personally identifiable information from members, affiliates, or service providers online unless you voluntarily create an account or profile or complete our service provider or advertising forms. During this process, we collect contact information such as name, business address, home address, photo, birthday, photo, telephone numbers (including mobile), and email address. HAR and/or HRIS will use this information to provide requested services such as access to the Members Only Site, HAR member Websites, and the Member Finder. HAR and/or HRIS may use your email address or mobile phone number to contact you for association business, weekly newsletters, updated information, surveys or promotions. HAR and/or HRIS will use your mailing address and/or email address to send print and/or online versions the Houston REALTOR magazine. We use a third-party credit card processing companies to process payments for membership dues or other member payments. They are not permitted to use the credit card information or your information for any purpose other than to fulfill the specific payment transaction. We do not store or save your credit card number, but we may keep a generic and non-personal identity of your account for reoccurring membership payments. A list of these vendor companies and the one for your account is available upon request. We also collect licensing information such as TREC license which we then verify against TREC database using an online database on their website. Real estate license information is public information, and anyone can verify the same by visiting trec.texas.gov Your contact and other information is available to visitors to HAR.com by way of HAR Member Websites, and/or Agent Profile. Access to HAR.com services is made available with your consent.
2. How We Use the Information
a.) To Provide You Services. If you have chosen to receive information from a member real estate entity or agent by submitting your information to them on HAR.com, then that member agent or entity may use your information to contact you and provide you real estate related services. If you have activated some type of HAR.com account, we may share your information and activity from that account with our member agents or entities in order for them to provide you real estate related information in relation to the type of account you activated. HAR.com will use information collected as described in 1. b)-f), internally, to provide you better services on HAR.com. Also, HAR.com, HAR, and/or HRIS may use your email address to contact you for any updated information, surveys, or promotions.
b. ) Entity Sale. We may disclose, transfer, sell or assign your information obtained through HAR.com, or information otherwise in its possession, to third parties as a result of a sale, merger, consolidation, change in control, transfer of substantial assets, reorganization or liquidation of HAR and/or HRIS. You will be notified via email or a prominent notice on HAR.com for 30 days of any such change in ownership or control of your information.
d.) Retention and Termination. We will retain your information for as long as your account is active or as needed to provide you services. The subsequent use, management, or disclosure of any information collected by or provided to third parties such as member agents and entities is subject to their privacy policies and practices. If you wish to cancel your account with HAR.com or request that we no longer use your information to provide you services, then contact us at firstname.lastname@example.org | email@example.com. We will retain and use your information as necessary to comply with our legal obligations, perform investigations, resolve disputes, and enforce our agreements.
3. You Have Choices
HAR.com offers you the opportunity to correct, update, and amend your information at your HAR.com account at any time. Simply access your account settings page and change, remove or update your information there. You can withdraw your consent for our use of your information at any time by going to your account settings and deleting the account. Withdrawing your consent will not affect the lawfulness of any processing of your information we conducted prior to your withdrawal or deletion, nor will it affect the processing of information conducted in reliance on lawful processing grounds other than consent. If you have any concerns, want an electronic copy of your information from your account, or need help in correcting, updating, amending or removing your information at HAR.com, then please contact us by email at firstname.lastname@example.org | email@example.com or call us at (713) 629-1900 | 512-879-8328, and we will help you in any way possible.
4. Email Management
You may receive an email from HAR.com for a variety of reasons. We respect your desire to manage email correspondence. If you have an account with HAR.com, you can select your preferences through your account tools. Also, you can manage your receipt of some types of communication by following the instructions included in the email we send you. If you wish not to receive further emails from real estate entities or agents with whom you have registered, then you must personally contact that entity or agent and convey that information to them.
5. Storage and Security of Data
We also want you to know that we take the security of your information very seriously. We use industry-accepted tools and procedures that protect the files in our data system. However, due to the open communication nature of the Internet, we cannot guarantee that information we retain or that communication between you and us and us and you will be free from unauthorized access by third parties.
6. Business & Privacy Issues with Links to Other Sites
We are not responsible for the availability of or the business and privacy practices for other websites that are linked or connected to HAR.com. We provide these links for information and service. We do not take responsibility for the contents, advertising, products, or other materials made available through any other websites nor for their data collection practices. We refer you to their privacy statements and policies to learn how they collect and use information about you.
HAR.com is intended for general audiences and is not directed to children under 13. We do not knowingly collect information from children under 13. If you become aware that a child has provided us with information without parental consent, please contact us. If we become aware that a child under 13 has provided us with information without parental consent, we take steps to remove such information and terminate the child’s account.
8. Privacy Statement Changes